Acquisition of Personal Data This document outlines the techniques we employ to gather personal data during your interaction with our site.
Treatment of Personal Information We collect personal data when you visit our website, including identifiable information like names, addresses, email addresses, and user activities. We are committed to safeguarding your privacy and aim to clarify how we collect and utilize your personal data during your visit.
Website Data Collection Procedures
Acquisition of Server Log Information Without registration or providing personal details, data automatically transmitted by your browser to our server is collected during your visit. This ensures the stability and security of our site.
Legal Basis for Data Collection Our legitimate interest in enhancing system performance and user experience, improving site security and stability, and detecting potential misuse underpins this data collection, in accordance with Article 6 (1) (f) of the General Data Protection Regulation (GDPR).
Data Segregation and Disclosure Collected data is kept separate from other information sources and not shared with third parties unless necessary in cases of website misuse, where it may be disclosed to relevant authorities, legal representatives, or insurance companies.
Data Retention Period The collected data is retained for 14 days.
Utilization of Cookies
Cookie Storage Upon accessing our site, cookies are stored on your device. These small text files, saved on your hard drive, transmit specific information to us. They are harmless, cannot execute programs or transmit viruses, and serve to improve the efficiency and user-friendliness of our website.
Cookie Types
Cookie Management You can configure your browser to reject all cookies or only third-party cookies. However, rejecting cookies may impact the availability of some site features.
Further Information For detailed information about cookies used on this site, visit the "Cookie Policy" section accessible on each page.
Legal Basis for Essential and Beneficial Cookies Processing necessary and useful cookies is based on our legitimate interest in ensuring site functionality and security, as outlined in Article 6 (1) (f) of the GDPR.
Consent for Non-essential Cookies Using optional cookies, such as analytics, reporting, and marketing cookies, requires your consent. You can withdraw this consent at any time by changing the cookie settings in the "Cookie Policy" section on each page.
Information Gathering Methods
User-Provided Data Information you directly provide when using our services or contacting us is collected.
Automated Data Collection We automatically gather data about your interactions with our services, including features used, links clicked, and search terms entered. This includes clickstream data and specific content for server or data center versions. Administrators can disable or block automated data collection.
Device and Connection Information We collect data about your devices, including connection types, operating systems, browsers, IP addresses, and referring and outgoing URLs. This helps us enhance your user experience. The amount of data collected depends on your device settings. Administrators can disable this data collection.
Cookies and Tracking Technologies We and our partners use cookies and other tracking technologies to identify you across various devices and services. More details are available in our Cookies and Tracking Notice.
Third-Party Information We receive data from third parties, such as advertising and market research firms, about your interests and interactions with our services and advertisements.
Usage of Collected Data
Application of Your Data The usage of your data varies based on the services you use, your interactions with them, and your preferences. Here are specific methods we apply:
Customization and Service Delivery We use your information to provide our services, process transactions, verify logins, offer customer support, and enhance our offerings. This includes personalized features to boost productivity and collaboration, like analyzing team activities for relevant search results, notifications, and recommendations. We may recognize your organization based on your email domain to customize content and use your job title to optimize search results. For users of multiple services, we integrate your data for a seamless experience. Your interactions with our products and ads help us personalize your experience and communication.
Customer Support Your information helps us resolve technical issues, analyze outages, respond to support requests, and improve our services. With your consent, we may share information with third-party experts for support-related queries.
Security and Protection We use your data to investigate, detect, and respond to security incidents and monitor and prevent malicious, fraudulent, or illegal activities, including policy violations.
Rights and Business Interests We use your data to comply with legal requirements, assert legal claims, conduct audits, and in connection with corporate acquisitions, mergers, or purchases.
With Your Consent We use your data for specific purposes not listed here with your explicit consent. For example, we may share customer stories or testimonials with your permission to promote our services.
Legal Basis for Processing (EEA Users) For users in the European Economic Area (EEA), we process your data only when permitted by EU law. This includes providing services, pursuing legitimate interests (such as research and marketing), obtaining consent for specific purposes, or complying with legal obligations. You can withdraw your consent at any time, which does not affect previous processing. You can also object to the use of your data based on legitimate interests, which may limit your use of the services.
Disclosure of Collected Information
Service Providers Third parties assisting us in providing services such as website and application development, hosting, maintenance, analysis, and marketing have access to your data. These providers work solely under our instructions and implement necessary security measures to protect your information. Examples include cloud services that store our data and analytics firms that study our user behavior.
Business Partners To offer local support and customized solutions, we share your data with consulting firms, resellers, customer support teams, and technical service providers. These partners provide specialized services, resolve issues, and deliver solutions tailored to your specific needs.
Third-Party Applications When integrating third-party applications into our services, these applications may access your data. This allows for enhanced functionality and a seamless user experience. For example, an integrated project management tool can access relevant information to function correctly.
External Websites Our services may contain links to external websites governed by their privacy policies. When visiting these sites, their privacy policies apply to your information. It is advisable to review the privacy policies of each visited external website to understand their data handling.
Third-Party Services Using third-party services, such as social media or payment processors, may lead to the sharing of certain information. For example, social media can obtain information about your activities when using their sharing features. Payment processors collect and process your payment data during transactions through third parties.
With Your Consent Your data will be shared with third parties when you explicitly consent. This may include surveys, promotions, or other activities where you agree to share your information. We ensure your consent is obtained clearly and transparently.
Legal Requirements In specific cases, we may disclose your data to comply with legal obligations, such as court orders or legal processes. Information may also be shared to protect our products, enforce rights, or act in emergencies involving personal safety.
Affiliates Information is shared with affiliates to optimize operations, improve services, and offer related products. This includes data exchange with subsidiaries or parent companies to ensure a consistent and improved user experience.
Corporate Transitions In the event of mergers, acquisitions, or the sale of our company or assets, your data may be disclosed or transferred to the relevant parties. This ensures continuous service provision and effective transfer of responsibilities. We will inform you of such changes and how your data will be handled.
Your Data Rights
Access and Control of Your Data As a user whose personal data is processed, you have the right to know the origin, recipients, and purposes of your data. You can also request that incorrect or improperly processed data be blocked or deleted. Additionally, you can request correction, data portability, and restriction of processing of your data.
Right to Object You can object to the processing of your personal data based on your particular situation. Without providing reasons, you can object to the processing of your personal data for direct marketing purposes at any time.
Withdrawal of Consent You can withdraw consent for the processing of your personal data at any time. This withdrawal affects future data processing.
Submitting Requests and Applications To submit requests, withdraw consent, or exercise your rights, please send a request via a support ticket. Our team will process your requests promptly and in accordance with applicable laws.
Filing a Complaint If you believe your personal data is processed in violation of data protection laws, you have the right to file a complaint with the relevant supervisory authority.
Updates and Changes to This Policy This privacy policy may be updated periodically. Any changes will be published on this page. For significant changes, we will notify you through prominent notices on our service homepages, login screens, or via email. We recommend reviewing our privacy policy regularly to stay informed about how we protect your data.